Delete Account - Project Manager

Note

This page applies to the Project Manager app (Play Store) and its sync service.

You can request deletion of your Project Manager account and all associated data at any time.

🗑️ How to delete your account

Account deletion is done by email.

1. Send an email to info@thedoc.eu.org from the email address registered to your account
2. Use the subject Delete my Project Manager account
3. We will confirm your request and process it within 30 days

🧽 Delete all data from the app

You can also wipe your data from within the app while keeping your account.

1. Open Project Manager
2. Go to Settings → Delete all data
3. Confirm the deletion
4. Run Sync to remove the data from the server and your other devices

This removes all Areas, Projects, Tasks and Tags. Your account stays active.

🧹 Data that is deleted

When your account is deleted, the following is permanently removed from our servers:

• Account details (email address, password hash)
• Areas, Projects, Tasks and Tags synced to the server
• Sync history and deletion records
• Registered devices and active login sessions
• Subscription entitlement linked to your account

📦 Data that is kept

• Payment records: purchases are handled by Google Play (or Stripe on desktop). We do not store payment details. Transaction records are retained by the payment provider under their own policies and legal requirements.
• Server backups: deleted data may remain in encrypted backups for up to 30 days, after which it is overwritten.
• Security logs: minimal logs without personal content may be kept for up to 30 days to prevent abuse.

📱 Data on your device

Deleting your account does not remove data stored locally on your devices. To remove it, clear the app's storage or uninstall the app.